Privacy Policy

dd99- Privacy Policy — Your data is fully protected

Dd99 takes the protection of your personal data seriously. This privacy policy clearly outlines what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
SSL Encrypted
Applicable to all users
100% Secure
Your data is never sold to third parties

How we protect your privacy

Explore the key pillars of dd99's privacy policy

Data Collection Policy

Dd99 only collects information that is necessary. The name, email, and contact details you provide at registration are used solely to manage your account.

Encryption and Security

All your data is protected with SSL/TLS encryption. Data stored on dd99's servers is secured using industry-standard encryption technology.

No Data Shared with Third Parties

Dd99 never sells your personal data to third parties. Information is not shared beyond what is required by legal obligations.

Cookie Usage Policy

Dd99's website uses cookies to improve the user experience. You can manage your cookie preferences at any time through your browser settings.

Right to correct data

You have the right to update or correct your personal data at any time. Contact the dd99 support team for prompt assistance.

Right to erasure

You may request the deletion of all your personal data from dd99. The request will be processed where no legal obligation requires retention.

Level of Protection
Data Encryption98%
Identity Verification95%
Data Protection99%
Firewall Protection97%
This privacy policy applies to all users of the dd99 platform. By using the dd99 website or app, you are considered to have accepted this privacy policy.
1
What information is collected

Under dd99's privacy policy, we collect two types of data — information you provide directly, and information generated automatically through your use of the platform. We always collect the minimum data necessary and avoid gathering anything beyond what is required.

When you register, we collect your full name, email address, date of birth, mobile number, and residential address. During KYC verification, you may be required to submit a copy of your national ID or passport. This information is used to verify your identity and meet applicable legal obligations.

  • Personal Information: Name, Email, Date of Birth, Mobile Number
  • Verification Information: National ID card, passport, or driving licence
  • Financial information: Payment Method Type & Transaction History
  • Technical Information: IP address, browser information, device type
  • Usage Data: Gaming history, session duration, preferred games
2
How data is used

Dd99 uses collected data only for specific purposes. Our privacy policy ensures that no information is used for unrelated purposes. We maintain full transparency in every aspect of how your data is used.

Types of Data Purpose of Use Type
Personal Identity Account creation and KYC verification Mandatory
Email address Sending important notifications Mandatory
Financial information Transaction Processing & Anti-Fraud Mandatory
Usage Data Service Improvement & Personalization Optional
Device information Security Monitoring Automatic
  • To manage your account and verify your identity
  • To process deposits and withdrawals
  • To send relevant promotions and offers (with your consent)
  • To detect and prevent fraudulent activity
  • To meet legal and regulatory obligations
3
How long data is retained

Under dd99's privacy policy, your data is not retained longer than necessary. Data is stored for as long as your account remains active. After account closure, certain information may be kept for a defined period in accordance with legal obligations.

Financial transaction data is generally retained for up to 5 years after account closure, as required by legal and financial regulatory guidelines.
  • Active account data: retained for the duration the account remains active
  • KYC verification data: up to 5 years after account closure
  • Transaction records: up to 7 years as required by applicable law
  • Support communications: up to 3 years
4
Data Sharing with Third Parties

A core principle of dd99's privacy policy is that we never sell your personal data. In certain limited situations, some information may be shared — and only ever for your protection or to meet legal obligations.

Important: dd99 never sells or transfers your personal data to advertisers or marketing agencies.
  • Payment Processors: Minimum data required to complete transactions
  • Law enforcement agencies: Under court order or legal obligation
  • Security Partners: Limited data for fraud detection purposes
  • Gaming regulatory authority: To ensure licensing compliance
5
Cookies and Tracking Technologies

Dd99's website and app use cookies and similar tracking technologies. These help improve your browsing experience, remember your preferences, and monitor site performance. In line with our privacy policy, you can update your cookie settings at any time.

  • Essential cookies: Required for core platform functionality
  • Performance cookies: To monitor site performance and track errors
  • Preference Cookies: To remember your language and login preferences
  • Analytics Cookies: To understand user behavior (anonymized)
6
Security Measures

Dd99 follows the highest industry security standards to protect your data. A key part of our privacy policy is maintaining both technical and organizational safeguards. We keep our systems secure through regular security audits and penetration testing.

  • All data transmissions are secured with 256-bit SSL/TLS encryption
  • Data stored on our servers is protected with AES-256 encryption
  • Two-Factor Authentication (2FA) Available
  • 24/7 automated threat detection system active
  • Regular Third-Party Security Audits Conducted
  • Staff data access is role-based and restricted
7
Your Rights

Under dd99's privacy policy, you have a number of important rights over your own data. We respect these rights and are committed to processing any request as quickly as possible. Requests of this nature are typically completed within 30 business days.

Right to access data

You can request access to all personal data dd99 holds about you.

Right to Correct Your Data

Contact support to correct any inaccurate or outdated information.

Right to delete data

Request deletion of your data where no legal obligation requires its retention.

Right to Withdraw Consent

You may opt out of marketing communications and the use of optional data at any time.

8
Protection of Minors' Data

Dd99 is strictly for users aged 18 and above. Our privacy policy explicitly prohibits the collection of data from minors. Age is verified at registration, and additional proof may be requested if there is any doubt.

If it is found that a minor has registered an account using a false age, the account will be suspended immediately and all associated data will be deleted.
9
Privacy Policy Updates

Dd99 may update this privacy policy as needed. For any significant changes, we will notify you in advance by email or through a platform notification. Continued use of dd99 after changes take effect will be considered acceptance of the updated policy.

  • At least 30 days' notice will be given before any major changes take effect
  • For minor changes, the updated date will be noted on the page
  • Archived versions of previous policies are available upon request
10
Contact Us

For any questions, concerns, or requests regarding this privacy policy, please contact dd99's data protection team. We are always ready to help with any privacy-related matter.

Email: [email protected] | Response Time: Within 24–48 hours

We take any privacy-related concerns seriously. dd99 always operates on the principles of transparency and accountability.

Responsible Gaming

Your data is secure — play with peace of mind dd99Enjoy gaming at -

Now that you've read dd99's privacy policy, join Bangladesh's most trusted platform with confidence and enjoy the best gaming experience.

SSL Secured
Data is never sold
For Ages 18+
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